Featured Technician:
Doug Weasner
Meet our “break in case of emergency” Technician, Doug Weasner. Doug has been working out of our Indianapolis location for the past 5-years and has quickly become an invaluable member of our team. His ability to become an expert on a new system overnight always amazes us, and if we could clone him, we would! Keep reading to hear some insights from Doug about his career as a Technician.
What inspired you to become a Technician?
About ten years ago, I hit a dead end in my career as an IT Manager working on Windows Servers. I began looking for a field where I could use my existing knowledge in a way that would be more appealing to me. This led me to take a union apprenticeship, where I learned the ins and outs of being a Technician. I took a job at Tech as an Operations Technician because it was one of the few Technician jobs in Indianapolis where I could integrate my previous IT expertise.
What are your responsibilities as an Operations Technician?
As an Operations Technician, I’m called in for the last 10% of a job after the hardware for the systems has already been installed. I add the finishing touches by turning on the software/servers and making sure they are running properly.
In your opinion, what makes a great Technician?
Using your resources wisely. In my experience, the most important resource is my team. At Tech, I’m surrounded by individuals who hold a wealth of knowledge and experience, and I’ve found that being able to reach out and learn from them is invaluable. When I’m presented with a situation that I’m not familiar with, I know there’s someone within the company who has dealt with a similar situation and can help me out.
Tell us about a situation you had to problem solve your way out of
One of my most recent jobs was at Indiana State University for a classroom/ theater AV project. We had started the job while the students were on Christmas break, and I was in a time crunch to finish the project before the students returned the following week. I wanted to make sure to meet the deadline, so I offered to pack a bag and stay near the university to cut out travel time. This ended up working out, and after multiple back-to-back 12 hour days, I had everything installed before the students returned.
